On 7/eighteen/fourteen my partner and I ended up in your flight sixty seven from BCN to Jfk. We boarded the airplane and located that it had no wifi or enjoyment possibilities within the seat. If the meal was served we requested the flight attendant When the meal had any peppers(the vegetable) in it because the “hen†together with other components have been unrecognizable. My partner is very allergic to peppers and he had to be sure there have been none. The attendant claimed she experienced no notion of what the meals ingredients were being in possibly collection so he didn't try to eat. How difficult would it not be in your catering dept to mail a summary of substances for this type of situation? The plane itself was outdated and warn on the inside. When bought to the plane, the mentor segment smelled of fecal issue and it took really some time for the smell to dissipate.
Nevertheless endeavoring to locate a person to help me with my issue. Have despatched a information to the AA web-site that has a reaction that made no perception. Have known as and been instructed to ship the message. I tried to response for the information that manufactured no sense And that i gained an e-mail back stating the e-mail address I responded to just isn't is use.
I will get started by expressing that I have expert the worst flight day with regards towards your airline. Initial I used to be delayed more than an hour or so as a result of “climateâ€, when it was Solar shining at the departure and arrival airport. Second, I had been moved to a third flight due to my delay I skipped my relationship by 2 minutes. Third, when boarded within the 3rd flight, we sat with the gate for two hours because of “climate†again. After they deplaned that flight, as a consequence of predicted 2 hour for a longer period delay, I acquired moved to your fourth flight.
Many people learned out of your travellers which were waiting for our airplane to reach for their return to Miami that as we camped in Miami, they had been returned to resort rooms and presented with supper and breakfast at no price! We anticipate payment equal in price for housing and meals to which you supplied on the passengers that had to stay in Roatan as a result of mechanical problems with our flight.
it really is pitiful to have to report that my numerous e-mails to Client Relations haven't been answered as of up to now October 29, a total lack of by far the most elementary courtesy toward an 84 decades old Initial-Course passenger and Repeated Flier….
I used to be a passenger on yor flight AA2016 away from Phil. airport on 4/9/sixteen and return flight AA1755 outside of Atl. airport back to Phila. on 4/10. My ticket was for an aisle seat with wheelchair guidance as a consequence of my handicap. Over the flight from Phila., I'd an aisle seat. The young Girl occupying the window seat was so substantial she couldn’t fasten her seatbelt. She quickly fell asleep and started snoring loudly which ongoing for the whole flight. Around the flight back, I had my boarding pass was for an everyday seat. I tried to alter seats for the kiosk , since it indicated there have been additional seats in the main cabin space with no results. My son and daughter-in-regulation were being denied gate passes to help me get right down to the airplane and the ticket agent was really unpleasant. I made an effort to upgrade for the boarding desk, then young gentleman indicated my ticketwas for handicap in his Computer system, he reported the cabin seats were being offered and attempted to up grade me but without achievement. Once i got back into Phila., I waited Pretty much 40 minutes to have within the aircraft to baggage. This was essentially the most humiliating and demeaning practical experience I have at any time had. Once the wheelchair eventually arrived, the girl began complaining about being forced to thrust me. She couldn’t have the wheelchair up the elevation.
I am astonished at the lack of shopper service at American Airways. I used to be a flight attendant for thirty several years and took terrific pride during the coaching I gained from American. Over a the latest journey I watched a passenger and agent argue about which a person was ruder. There is no obvious enforcement of grooming policies any place in the company.
The very first thing I recognized was the Aircraft by itself given that I have in fact labored In this particular discipline. The 1st airplane I used to be on was not even crafted in America and was so in Brazil prior to I was even born.
I have flown your airline two periods in the final twelve months and had a person guy that actually works for me to fly final 7 days with a non end flight you guys can’t even have a non stop flight on time.
Something I couldn’t fully grasp is how your letter indicated that quantities for immediate use would be honored In the event the receipts were crystal clear and legible. How could my $46 taxi ride within the Embassy Suites to Wal-Mart not be legible? I only received more than enough to protect my toiletries at Wal-Mart.
I just lately experienced a flight cancelled by American Airlines and stood in a very line for 45 minutes to get rebooked on Yet another flight. I was stunned to discover that the gate agents did not Use a look at into your offered USAIR flights.
I know the way tricky airline personnel get the job done. I are actually a frequent flyer For the reason that The usa West days. I'm the primary to deliver the “position effectively finished†Discount codes to attendants on flights, and, I address All people with utmost respect.
all to frequently, management is contacted when issues go Improper…it's not a type of letters…..i am making contact with american Airways consumer service thanks to a fantastic flight attendant named MARITA LORDI (FA #9
The crew associates were being one of YOURURL.com the most non caring I have at any time been over a flight with. It reminded me off my times from the hotel enterprise when we experienced union and non union groups. I will never fly American once more I I should go west I'll push.