Upon landing in Roatan on Feb 14, I acquired a piece of my luggage was nonetheless in Miami And they might have it to the aircraft on the next flight from Miami to Roatan, the subsequent Saturday!
The baggage service (which was not American Airways) named me at 2am to let me know they'd be bringing my bag out to my property!!!
When checking in at IAH, the staff members behind the AA desk ended up all chatting and referring to trip. They seem irritated that we had lots of baggage. The extra do the job was obtaining in their way. This wasn't how I envisioned to start my vacation.
I know we should be much more watchful when put our tickets on line about the 11th. I don’t know why, we designed just an enormous miscalculation with traveling date.
On December twenty five, My 3 sons and I experienced a flight from Cleveland to Phoenix that was to go away at seven:50 by using a cease in Charlotte NC. At about 3 or four pm over the working day of our departure, American Airways delayed our flight which would make us miss out on our relationship in Charlotte which experienced no other flights out to Phoenix that working day OR the following! And why the delay? No explanation. So with no help from an AA consultant..(almost just as if it was our fault) we discovered A different flight by Dallas…which left in an hour or so plus a half. We built it into the airport but with One more rude AA consultant, (I understood it was busy with the vacations and all) I was certain which i could get my bag in Dallas since we now experienced to invest the night there. I asked him with regard to the tag that looked like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just choose it up in Dallas and recheck it in the morning. Effectively the bag didn't ensure it is about the conveyer in Dallas. After i asked another agent over it, he mentioned it was in an enormous area and it had been likely out after we still left each morning. I instructed him I wanted it for my resort keep, and he advised me it could just take 4 hours to receive it. All right…nevermind…I’ll be back listed here in four hours!!! So I left for your Dallas lodge with no my baggage.. Bought on our flight the next early morning and took off on time.
I identified as am. air on 3/twenty five/sixteen to inquire if over a return inter-nationwide flight if I could devote the night time in the plane modify city, (wherever we initial enter the USA prior to happening to finish the flight dwelling), to relaxation, and choose the battle up the following day With all the identical ticket to fly household. I’ve carried out this just before coming property from Europe with out a challenge. I also stated that I was paying for the tickets with my visa details.
I planned to have a minute to call out the great client service Connie Sanders inside your Dallas office gave my spouse and I in an exceedingly stress filled condition. Connie went over and outside of to be certain we had been cared for and her standard of interest to restoring our difficulty crammed day was extraordinary, she solitary handedly restored my religion within your Group and she or he justifies congratulations great site to the do the job that she does.
I just bought off the telephone with Connie Sanders during the DFW office. I requested for her title due to the fact she was so variety and helpful to us. I've not often encountered another person so helpful and caring. If all your Associates might be like her you would have a beautiful airline.
Certainly the worst traveling encounter I have at any time had on a domestic flight! Late stry for no apparent rationale and took forty mins to get to terminal. Then One more forty to receive bags. Horrible.
I understand how tough airline staff members function. I happen to be a frequent flyer since the The usa West times. I am the main to offer the “work very well completed†Coupon codes to attendants on flights, and, I treat Everybody with utmost regard.
the AA particular person with the AA terminal to generally be incredibly snide, when in reality I had carried out everything in my control to receive to your plane in a timely trend.
I can assure you that this is the worst flight I have experienced in my complete daily life. My mom and partner both of those agree. We fly everywhere in the place and are not new to traveling. In general it had been just a horrible encounter. We professional racism, incompetence and over worked and irritable staff.
Hello, I required to change this reservation, I booked this flight, I bought insurance plan, I’m needing to go check out my mom who may have terminal brain cancer, I’ve been flying American The entire time for you to get to check out her. I have already been finding insurance coverage every time, which time, My spouse is snowed in and might’t arrive residence in time for you to appear after my kids so I'm able to leave. I are on the cellphone now for more than one hour attempting to alter or get a little something heading with my flight with absolutely no achievements along with the vacation insurance you deliver and promote as doesn't address this type of excursion improve crisis (!
Nevertheless attempting to come across another person to help me with my situation. Have sent a information on the AA web page that has a reaction that made no feeling. Have identified as and been instructed to send the concept. I attempted to response to the information that produced no perception and I acquired an e-mail back again stating that the e-mail address I responded to isn't is use.